At Naqsheen Creations, we aim to ensure complete customer satisfaction. If you have a concern or dispute, please follow the steps below for resolution.
Contact Us First
Reach out to our customer service team with your order number and a detailed description of the issue.
Email:support@naqsheencreations.com
Resolution Process
Initial Review: We will acknowledge and review your complaint within 3 business days.
Investigation: Our team will investigate and respond with a proposed resolution within 7 business days.
Acceptance: If you agree to the proposed resolution, we will implement it promptly. If not, we will work with you to find an acceptable solution.
Escalation
If unresolved, you may request a review by senior management, who will provide a final resolution within 5 business days.
Governing Law
This process is governed by the laws of Government of INDIA, with disputes subject to the courts in Uttarakhand(INDIA).
For any questions, please contact us on support@naqsheencreations.com
We appreciate your cooperation in resolving disputes fairly and efficiently. Thank you for choosing Naqsheen Creations.
